What to check and remove before handing over a favourite bag.
Empty every compartment
Check pockets and zipped compartments for personal belongings. Remove loose accessories unless they are part of the requested service.
Note the existing condition
Take note of marks, hardware, handles and lining. Mention any previous repairs or treatments when discussing care.
Ask about the material
Coated fabric, suede and leather can require different approaches. Ask which option is suitable before selecting a service.